Single point of contact for all your IT needs

An efficient Helpdesk is an indispensable part of any organization that has a need for IT Support and primarily aims to provide a first contact resolution as swiftly and efficiently as possible.  Our Helpdesk services have been designed to achieve just that for your organisation.

The benefits of our optimized Helpdesk are:

Cost Savings

Clients receive a service level agreement (SLA) that is customized to their company's precise needs, allowing them to reduce operational costs.

Productivity Improvement

Reduce time required for solution of the problem. Remote support ensure issues can be addressed quickly so there is little or no impact to productivity.

Customer Satisfaction

Improve customer satisfaction with active response. We provide on call remote help whenever you need it with guaranteed response times.

What is involved in Helpdesk?

Everything you need for IT Support Management


Incident and Request Management


ITIL Compliant


Asset Management



We can support you across all your devices


Secure by Design


Anywhere and Anytime


By Phone, Email or Online Portal


Real-Time Collaboration

Patch Management for your Devices


Be secure with latest updates 


Prevent zero day attack


Be compliant



Operate Secure and more Effectively


Keep your systems secured


Managed alert monitoring


Device assessment


Threat hunting

Contact Us

Start a conversation now to find out how Inlight IT services will benefit you and your business.