Technology built around your business
We build, manage and improve the systems your business depends on. Our managed services cover Microsoft 365, identity, devices, cybersecurity, cloud and networks, as your IT provider or alongside your internal team, and our project work spans SD-WAN, VMware exits, Copilot, AI agents and automation.
Our expertise across your everyday IT and the projects that move your business forward
Some clients hand us all of their IT, some bring us in alongside their own team, and others come to us for a specific project, with each service available on its own.
We run your day-to-day IT, Microsoft 365, devices, networks, cloud and backup as one managed service, with an AI-assisted service desk inside Microsoft Teams. Copilot implementation and support are part of the service, and we set up data loss prevention (DLP) where you need it.
We design, deploy and manage networks across offices, sites and remote teams, covering SD-WAN, firewalls, switching, wireless, secure access with SASE and ZTNA, and carrier connections on Fortinet, Cisco and Meraki. We design across Australia’s major carriers, with automatic failover and 4G, 5G or Starlink to bring new sites online fast.
We manage Microsoft 365, identity, email and endpoint security, investigate threats and fix what let them in. We run Essential Eight gap reviews and uplift, and immutable backup with restore testing, for you or alongside your IT team or provider. We also tighten how supplier payment changes are verified, and keep records ready for insurer and customer questionnaires.
We refresh servers and storage after testing whether existing equipment can run longer, assess VMware renewals and move workloads to Azure, Azure Local, Nutanix or Proxmox, with identity, connectivity, recovery and ongoing management designed in from the start.
We deploy Microsoft 365 Copilot, build AI agents on Microsoft Foundry and Copilot Studio, and develop applications that connect to your business systems. We also automate the approvals, reporting and processes that still rely on repeated manual work.
We specify, source and deploy servers, networks, devices and Microsoft licensing, including GPU capacity for AI workloads and Copilot+ PCs where the work calls for them. Bring us a single purchase, a renewal or a complete project, with financing available alongside outright purchase.
Trusted by Australian businesses
We work with organisations across property, construction, industrial operations, distribution, professional services and healthcare.
Our typical engagements
Most involve one or more of the following.
How we are different
Once we’re working together, the difference shows in how problems get solved. We look at how each decision affects the rest of your environment, and plan security, support and projects together so nothing falls between them. We own what we deliver.
Our engagements follow the same path, from understanding how your systems fit together to running and improving them with you.
What day-to-day looks like with us
Once we’re running your IT, this is what the service looks like, set up around your environment.
See what we’ve delivered for our clients
The clearest picture of how we work is the work itself, across managed IT, networks, cybersecurity, infrastructure and AI.
Scroll or drag for more client work
View all case studies →Where your business can take AI next
With the foundations running well, our clients are putting AI to work in applications and agents that review documents, prepare quotations, record job progress and manage approvals.
We build on Microsoft Foundry, Copilot Studio, Power Platform or custom development, with Claude and OpenAI models chosen for the work. Each solution has a defined owner, clear limits on what it can access, human approval where it matters and support after go-live, and it sits in your tenant and stays yours. Where staff are already using AI tools, we bring that use onto approved platforms with the right controls.
For Microsoft 365 Copilot, we check permissions and information access before rollout and support adoption across the business, including a Microsoft-funded 30-day Copilot trial for up to 25 users.
Explore AI & Automation →Where automation connects to operational technology, we assess the network connections and permissions it needs, how changes will be tested and the effect on production if it fails.
Recent insights
What we’re writing about now: AI at work, Copilot, infrastructure costs and network risk.
AI & Automation What work is actually worth handing to AI?
AI & Automation Where Microsoft 365 Copilot pays off first
Infrastructure & Cloud Your next infrastructure decision may already be showing up in the budget
AI & Automation Agentic AI is arriving through your existing stack
AI & Automation The best Power Apps start with a broken workflow
Networks & SD-WAN Why multi-site networks become a business risk
Scroll or drag for more insights
View all insights →Common questions
These are the questions we’re usually asked first, when you’re reviewing providers, planning a project or looking at AI.
Q.What size organisations do you work with?
We support organisations from around 10 users through to large multi-site and co-managed environments.
Fit depends more on complexity than headcount. Multi-site businesses, regional operations and internal IT teams that need more depth usually get the most from working with us.
Q.Can you work alongside our internal IT team?
Yes. We agree which responsibilities your team will retain and where we will contribute. That can include daily support, escalation of complex issues, management of particular systems or project delivery.
Q.Can we engage you for a project or individual purchase?
Yes. Each service can be bought on its own, whether it’s a migration, a security uplift, an application, a hardware purchase or a licensing renewal. Ongoing support afterwards is your choice.
Q.How do you manage a change of IT provider?
We review access, documentation, systems, suppliers and outstanding issues, then plan the transfer of responsibilities in stages. The transition covers user support, security, licensing and the information needed to manage your environment.
Q.How much do Managed IT services cost?
Pricing depends on your users, sites, systems, security requirements and the responsibilities we take on. Our Managed IT pricing calculator gives an indicative estimate. The proposal sets out the managed service, licensing, project work and any additional services separately.
Q.Where should a business start with AI and automation?
Start with a real business problem. We look at where time is being lost, where information is difficult to find, where workflows rely on manual steps, and what data and permissions are involved.
The answer may be Copilot, Copilot Studio, a custom agent on Microsoft Foundry, workflow automation or a simpler process fix. The first project should be useful, contained and easy to run.
Tell us what your business needs from its technology
Bring us your IT, a planned project or a technology decision, and we’ll work through it with you and recommend the options that suit how your business runs.
- A conversation with our team about your environment and priorities
- A Managed IT review with written findings and a prioritised action plan
- A clear view of the options, from managed services to a single project
- A proposal scoped to how your business runs
Prefer to talk now? Call 1300 926 981 or email contact@inlightit.com.au.
Estimate your Managed IT cost →Thanks, we have your enquiry
We’ll reply with our first view and a suggested next step.