Managed IT Services & IT Support

Our comprehensive Managed IT Services and IT Support simplify and supercharge your technology operations. Outsource IT complexities to our expert team, so you can confidently focus on accelerating your business growth
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Plans

 Fixed Price Support Plans

Choose a plan that fits your business needs - from foundational coverage to fully managed IT

Inlight Base

Essential IT care for steady, day-to-day operations. Perfect for businesses needing basic support to keep systems running smoothly
Standard desktop / server support
Email & basic network troubleshooting
Business hours helpdesk
Basic patching and updates
Foundational IT essentials
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Inlight Horizon

Your fully managed IT department, without the overheads. Ideal for businesses seeking end-to-end management and strategic support
All Inlight Pulse features
Unlimited helpdesk support
Dedicated account manager
Vendor & software management
Custom reporting & IT roadmaps
Get started

Inlight On Demand

Flexible IT support, only when you tap in. Best for startups, contractors, or seasonal businesses who prefer pay-as-you-go
Prepaid block-hour model
Scheduled & ad hoc support
Flexible service usage
Usage tracking dashboard
Multi-service coverage flexibility
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Feeling tech stressed? We've got you.

Let us wrangle your IT while you grow your business

Features

Day-to-Day Support

24/7 Helpdesk & Technical Support

Round-the-clock access to expert technicians for troubleshooting, issue resolution, and user support

Proactive Monitoring & Maintenance

Continuous monitoring of your IT systems to detect and resolve issues before they impact operations

Patch Management & Updates

Automatic updates and patching of software, systems, and endpoints to ensure security and performance

Backup, Disaster Recovery and DRaaS Solutions

Regular backups and tested recovery strategies to protect business continuity in the event of data loss or outages

IT Strategy & Roadmapping

Quarterly reviews, infrastructure assessments, and technology planning to align IT with business goals
Features

IT Infrastructure Support

While our day-to-day support keeps your team productive, our suite of infrastructure services ensures stability, governance and strategic alignment of your IT environment behind the scenes

Network Management

Configuration, optimisation, and security of routers, switches, Wi-Fi, and firewalls for stable connectivity

IT Asset & License Management

Centralised tracking and renewal of hardware, software, and licenses reducing cost and ensuring compliance

Security Management

Basic cybersecurity hygiene including antivirus, email filtering, MFA setup, and vulnerability patching

Endpoint & Device Management

Full lifecycle support for desktops, laptops, mobile devices, and peripherals including asset tracking

Vendor Management

We liaison with third-party software/hardware providers on your behalf, saving you time and ensuring accountability

User Onboarding & Offboarding

Streamlined processes for adding and removing users, managing access controls, and securing data

Your new IT department is just one click away

Meet your dream team today

Your business growth is our priority

24/7 Accessibility

Help desk support at all hours of the day so you're never left in the dark

Predictable pricing

No bill shocks here - just IT that fits your budget like a glove

End-to-end IT management

From keyboard to cloud- we've got it all covered

Premium MSP in Aus

Top-shelf tech support, proudly aussie-made and family owned

Latest Posts

Inlight IT Blog

Explore case studies, blogs, white papers, and tips on managed services, AI, and cloud innovation
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Tech Trends
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Future of AI in IT Operations

AI is reshaping IT - discover what it means for your business in 2025 and beyond
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Low-code Automation: Where to Start

Streamline workflows and reduce manual work with low-code tools - here's how to get started without overwhelming your team
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Client Success
8 min read

MSP Myths Debunked

Think all MSPs are the same, overpriced, or only for big companies? Think again - we bust the most common misconceptions holding you back
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Inlight IT

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