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When you trust Inlight IT with your personal information, you expect us to protect it and keep it safe. We understand the importance of protecting your privacy and your rights as an individual (‘you’, ‘your’) when it comes to personal information.
Inlight IT is bound by the Privacy Act 1988 (Cth) (Privacy Act) and complies with the Australian Privacy Principles (APPs), which govern how we collect, use, hold, and disclose your personal information.
This Privacy Policy applies to all individuals we deal with, including clients, prospects, partners, vendors, and other parties related to our commercial activities. Please review this policy regularly, as we may update it from time to time. All personal information held by us is governed by the most current version of this Privacy Policy.
If you would like more information on how we protect your privacy, please visit our contact page or reach out directly.
What is Personally Identifiable Information (PII)?
Personally Identifiable Information (PII) is any information that can be used alone or together with other data to identify, contact, or locate a single person, or to identify an individual in context.
How Do We Collect Peronal Information?
We collect your personal information lawfully, fairly, and where practicable, directly from you or from someone acting on your behalf.
We may collect personal information when you:
✔ Access and use our website
✔ Speak to our team or express interest in our services
✔ Use email, phone, or live chat to communicate with us
✔ Submit documents or forms (e.g., inquiries, contracts, orders, surveys, resumes)
We may also collect personal information from third parties, such as:
✔ Vendors, resellers, and partners
✔ Publicly available sources
✔ Credit reporting agencies, government bodies, or law enforcement
✔ Recruitment agencies (if you apply for a role with us)
What Personal Information Do We Collect?
We may collect details including:
✔ Your name, company, job title
✔ Email address, phone number, mailing address
✔ Payment, billing, or transactional details
✔ Usage or technical data (such as IP address, browser type, cookies)
✔ Communications and preferences
Why Do We Collect, Hold, Use and Disclose PII?
We collect and use your personal information to provide our products and services, respond to your inquiries and requests, process payments and manage accounts, improve our services and enhance your experience, send marketing or promotional content where permitted, conduct business operations and meet our legal or regulatory obligations, and recruit and evaluate candidates if you apply for a job.
You can unsubscribe from marketing emails at any time by following the instructions at the bottom of our emails
How Do We Protect Your Information?
We protect your information by storing it in secure systems that only authorised personnel can access and by adhering to industry best practices. These measures include using secure networks and encrypted storage, enforcing employee confidentiality and security obligations, and conducting regular reviews to ensure compliance with our policies and applicable legal requirements.
Cookies and Tracking Technologies
Our website uses cookies to:
✔ Remember user preferences
✔ Improve site functionality and user experience
✔ Analyse aggregate website traffic and trends
You can control cookie settings through your browser. Please note that disabling cookies may affect some features of our website.
Third-Party Disclosure and Links
We do not sell or trade your PII. We may share data with trusted partners or service providers strictly to support our operations.
Occasionally, our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
How We Handle Privacy Complaints
If you have concerns about how we handle your personal information or believe we have breached the Australian Privacy Principles, please contact us. We aim to resolve complaints promptly and fairly.
You can also contact the Office of the Australian Information Commissioner (OAIC):
GPO Box 5218, Sydney NSW 2001
1300 363 992
✉ enquiries@oaic.gov.au
www.oaic.gov.au
Changes to This Privacy Policy
Any updates to this Privacy Policy will be published on our website: www.inlightit.com.au
We encourage you to check back periodically to stay informed.