AI & Automation

Business Outcome

Why AI & Automation?

Modern businesses don’t have a capacity problem - they have a manual task problem. And while AI is everywhere, most companies don’t know where to start.

At Inlight IT, we turn automation and AI into practical, scalable solutions that fit your business. Whether it’s streamlining approvals, automating repetitive admin, or deploying an AI assistant trained on your documents - we help you save time, reduce costs, and move faster with less effort

40%

Increase in Productivity

Return on Investment (ROI)

Features

Automation & Systems Integration

Connect your apps, automate your workflows and create a tech stack that actually works for you, not against you

Workflow Automation Solutions

Transform repetitive tasks into smart, automated workflows that keep your approvals, reporting and client communcations moving without manual effort

✓ Custom GPT-powered assistants trained on your SOPs, FAQs, internal docs
✓ Use for summarising, email replies, onboarding or internal support
✓ Integrated into Microsoft 365, Slack, Teams etc

Custom Integrations

Seamlessly connect your apps, CRMs and cloud systems to create a unified, automated tech ecosystem tailored to your business needs

✓ Unify disconnected apps into a single seamless workflow
✓ Build automations between M365, Xero, HubSpot, Notion, CRMs and cloud storage
✓ Sync data and automate customer processes

Departmental Packs

Fast-track automation in key business areas like HR, Sales and Operations with ready-to-go workflow packs customised for your processes

✓ HR Automation: Onboarding, leave requests, policy delivery
✓ Sales: Quote builders, auto-mail responders, CRM triggers
✓ Ops: Job allocations, form submissions

Features

AI Assistants & Smart Document Flows

Empower your team with AI tools that handle everyday tasks, generate documents, and support your people, seamlessly embedded into your workflows

AI Assistant Deployment (Co-Pilots)

Train your custom AI to reply, onboard, support, and summarise - right inside your apps

✓ Custom GPT-powered assistants trained on your SOPs, FAQs, and internal docs
✓ Use them for summarising, email replies, onboarding, or internal support
✓ Integrated into Microsoft 365, Slack, Teams, or web

AI-Powered Document Flows

Create, approve, and track quotes, contracts, and reports with a few clicks

✓ Auto-generate quotes, contracts, reports, and proposals using natural language
✓ Route approvals, send notifications, archive and track document history
✓ Trigger document creation from form submissions, CRM updates, or task completions

AI & Automation

Ideal for

COOs & Ops Managers

Looking to streamline operations and reduce manual errors

Business Owners & Directors

Wanting to reduce headcount pressure and gain leverage

Overloaded Teams

Reduce time spent stuck in spreadsheets, retyping data and chasing emails

Growth-stage Businesses

Seeking AI assistants that create scalable processes without hiring more people

Your business growth is our priority

AI-Ready but Human-Sensitive

Smart automation that empowers people

Platform Agnostic

We pick the best tools for you - not the ones we are tied to

Integrated with M365

Your AI lives inside the systems your team already uses

Built fast. Designed to evolve

Launch quickly and improve continuously to stay ahead

Support

FAQs

Everything you need to know about our AI & Automation services. Can’t find the answer you’re looking for?

How can AI automation improve business efficiency?

AI automation can streamline repetitive tasks like approvals, reporting, and onboarding, freeing up teams to focus on higher-value work. At Inlight IT, we design custom AI and automation solutions tailored to each business’s workflows and operational needs

What types of workflows can be automated with AI?

Common workflows include client onboarding, document approvals, email responses, quote generation, leave management, and task routing. Inlight IT uses platforms like Power Automate, Zapier, and low-code tools to build secure, scalable workflow automations

What is an AI Assistant and how does it work?

An AI Assistant is a custom GPT-trained model that can handle tasks like summarising documents, answering internal questions, drafting emails, and managing FAQs. Inlight IT builds AI Assistants tailored to your business processes, fully integrated with Microsoft 365, Teams, or Slack

Is AI Automation secure for my business?

Yes. At Inlight IT, all AI automation deployments are aligned with security best practices, including data encryption, access control, and compliance protocols. We integrate AI safely into existing tech stacks without exposing sensitive information