Communications

Features

Our Communications Services

We deliver secure, scalable unified communications solutions that enhance collaboration, improve business continuity, and enable seamless voice, video, and messaging across devices—empowering businesses to stay connected anytime, anywhere

Unified Communications (UCaas)

One platform for voice, video, messaging, and collaboration - accessible from any device, anywhere. We help you streamline communications across your entire organisation

Microsoft Teams Voice

Add enterprise-grade calling capabilities to your existing Teams environment with direct routing or Microsoft Calling Plans - all managed by our experts

Cloud-Based VoIP Solutions

Replace legacy phone systems with secure, high-quality VoIP that scales with your team. Includes features like call routing, voicemail-to-email, softphones, and call analytics

Business Phone Systems (PBX)

We deploy and manage hosted or hybrid PBX systems that integrate with your workflows and keep your operations connected 24/7

SIP Trunking & PSTN Connectivity

Reliable, cost-effective SIP services and PSTN integration to modernise your telephone infrastructure without compromising on quality or compliance

Mobile Device Integration

Unify communication across desktops, mobiles, and tablets, giving your staff flexibility without losing control over data or call quality

Connect faster & collaborate better

Streamline client & team engagement from here on out

Communications

Ideal For

Hybrid and remote workplaces needing centralised communication

Perfect for distributed teams that need a unified, secure platform to collaborate and communicate from anywhere

Businesses replacing outdated PBX or VoIP systems

A smart solution for organisations looking to modernise legacy phone systems with scalable, cloud-based communications

Teams managing large call volumes, both inbound and outbound

Ideal for customer service, sales, or support teams handling high call traffic and requiring reliable, integrated telephony

Organisations requiring full integration with Microsoft 365

Designed for businesses that want their communication tools fully embedded within the Microsoft 365 ecosystem for seamless workflows and security

Communications

Why Choose Inlight IT for Communications?

Inlight IT delivers enterprise-grade security tailored for every business that refuses to leave its future to chance

Microsoft Teams + VoIP experts

Our certified specialists bring deep expertise in Microsoft Teams Voice and VoIP solutions, ensuring your communication systems are modern, reliable, and seamlessly integrated. We help you unlock the full potential of Teams as a unified communication platform

Full implementation, support, and training

We handle everything from system deployment and configuration to end-user training and ongoing support, making your transition smooth and hassle-free. Your team stays productive with minimal disruption and expert guidance every step of the way

Integration with CRM, M365, or contact centres

We connect your communication systems with Microsoft 365, CRM platforms, and contact centre solutions, creating a streamlined ecosystem that improves workflows, customer engagement, and operational efficiency

Centralised dashboards and reporting

Gain real-time visibility and control over your communications with intuitive dashboards and actionable analytics, empowering data-driven decisions and performance tracking

Scalable packages for growing teams

Our solutions are designed to grow with your business, offering flexible packages that adapt to changing team sizes, call volumes, and communication needs without costly overhauls

Your business growth is our priority

24/7 Accessibility

Help desk support at all hours of the day so you're never left in the dark

Predictable pricing

No bill shocks here - just IT that fits your budget like a glove

End-to-end IT management

From keyboard to cloud- we've got it all covered

Premium MSP in Aus

Top-shelf tech support, proudly aussie-made and family owned

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