Tech Guide
10 min read

Small Business Guide to Low-Code App Development

Low-code is changing how businesses build apps, and it’s happening fast. For industries like construction, retail, and entertainment, the ability to create custom solutions without long development cycles can be the difference between staying ahead or falling behind. In this blog, we’ll explore what low-code really means in 2025, how it helps companies move faster and smarter, and what it takes to get started with the right tools and partner.
Published on
18 Aug 2025

In today’s fast-paced digital world, low-code app development is becoming a game-changer for small businesses. It offers a way to build custom applications without needing extensive coding skills, empowering teams to solve problems quickly and affordably. In fact, low-code adoption is skyrocketing – by 2025, 70% of new business applications will use low-code or no-code technologies (up from just 20% in 2020). Why the buzz? Because low-code lets you create the tools you need faster, often cutting development time by up to 90% compared to traditional coding. This guide will walk you through what low-code means, why it’s valuable for small businesses, real-world examples (from construction to entertainment), and how you can get started on your own low-code journey.

What is Low-Code App Development?

Low-code development means building applications with minimal hand-coding. Instead of writing complex programming syntax, you use visual interfaces with drag-and-drop components, templates, and easy integrations. It’s like assembling Lego blocks: you define what you want, and the platform handles a lot of the heavy lifting. This approach is designed so that even non-developers – often called “citizen developers” – can create apps or workflows with a bit of training.

Sample Dashboard in Workflow App Development | Inlight IT

Low-code platforms typically provide elements for UI design, database management, and logic (through visual workflows or simple scripting). For a small business, this means you don’t need to hire a big development team to digitize a process. You can create a working app or automation in days or weeks, not months. And if you do have developers, low-code can free them up from trivial tasks to focus on more complex projects.

How does low-code differ from no-code? They’re closely related. No-code tools target users with absolutely no coding, offering only configuration; low-code may allow a mix of visual design and light code for flexibility. Both aim to simplify and speed up development. The key point is that low-code reduces the amount of programming needed to bring an idea to life.


Why Should Small Businesses Embrace Low-Code?

  • Faster Time-to-Market: Low-code significantly accelerates development. Teams can build and roll out new apps or features quickly, studies show development time can shrink by 50-90%. This is ideal when you need a solution yesterday, whether it’s a scheduling app for your staff or a simple CRM for sales leads.
  • Cost Savings: Building software the traditional way can be costly (developers, testers, project managers, it adds up). Low-code platforms reduce the need for large dev teams. In 2024, 84% of IT and business decision-makers said low-code solutions helped reduce costs, while 89% said they enabled more innovative solutions. You pay for a platform (often via subscription) and then create multiple apps on it, saving on custom dev costs.
  • Empowers “Citizen Developers”: The people who know your business best (operations, sales, HR, etc.) can contribute directly. Someone in your team with a bit of tech savvy can drag-and-drop their way to a functional app. This empowerment means departments can solve their own problems without always waiting in the IT queue. It also frees your actual IT staff (if you have them) to focus on more strategic projects.
  • Flexibility & Fast Iteration: Small businesses must adapt quickly. With low-code, making changes is easy – update a form, tweak a workflow, integrate a new service, all without rebuilding from scratch. You’re not locked into a rigid software, you can refine your apps as your business evolves. Need to add a new data field or an approval step? With low-code, it’s often a quick configuration change.
Slack Integration | Inlight IT
  • Integration with Existing Systems: Many low-code platforms come with pre-built connectors for popular services (think Gmail, Excel, QuickBooks, CRM systems). This means your new app can talk to your existing tools without complex custom integrations. For example, a low-code tool might pull data from a Google Sheet and send a notification via Slack, all set up with a few clicks.

Overall, low-code development levels the playing field, letting small businesses innovate like big companies. It’s no wonder that more than 65% of all application development activity is projected to be low-code by 2024, it delivers results.


Popular Low-Code Tools and Platforms in 2025 (Power Apps, Django & More)

When diving into low-code, it helps to know the landscape of tools available. Different platforms have different strengths. Here are some of the popular low-code options, including ones our team frequently works with:

  • Microsoft Power Apps: Part of the Microsoft Power Platform, Power Apps is a leading low-code tool especially suited for businesses already using Microsoft 365. It allows you to build custom business apps that can run on web or mobile, tightly integrating with SharePoint, Excel, Dynamics, or other Microsoft services. Power Apps features a visual interface and a rich set of connectors. For example, a small retail shop could create a Power App for inventory checks that connects to an Excel inventory list in OneDrive. It’s very popular for internal apps and has the advantage of enterprise security and scalability (plus your Office 365 users might already have access to it). (Bonus: Microsoft reports that using Power Apps can result in 50% faster app development and a high ROI for businesses.)
  • Airtable and Notion: These platforms started as no-code productivity tools (for creating databases, spreadsheets, wikis, etc.), but they have evolved to enable building custom apps and workflows. Airtable, for instance, looks like a spreadsheet but can function as a database with forms, automations, and integrations – great for tracking projects, assets, or content. Notion is an all-in-one workspace that, with a bit of creativity, can be turned into simple internal tools (like a mini CRM or task manager). Small businesses love them for their ease of use and quick setup. They are more “no-code” but worth mentioning since they often fulfill the same needs.
  • Google AppSheet: If you’re in the Google ecosystem, AppSheet (a Google Cloud product) lets you build apps directly from your data (like Google Sheets, Excel, or a database). It’s purely no-code – you define how the app should behave using a guided UI. For example, a field service company on Google Workspace could use AppSheet to create a mobile app for technicians to log jobs and capture photos, all stored in Google Drive. AppSheet is known for quick mobile app creation and has features like offline access (useful for on-site work with poor internet).
  • Dedicated Low-Code Platforms: Beyond the big names, there are platforms like Mendix, OutSystems, and Zoho Creator which are purpose-built for low-code enterprise app development. They offer a one-stop-shop environment to design, build, and deploy apps. These can be overkill for some small businesses (and often come with higher pricing), but mid-sized companies sometimes use them for mission-critical apps. They emphasize scalability, multi-user collaboration in development, and deployment management.
  • When to Go Custom (e.g. Django): Sometimes, “low-code” might not fulfill a very specific or complex requirement – especially for customer-facing apps or unique internal systems. In those cases, a traditional development framework can be the answer. Django, for instance, is a high-level Python web framework (not a low-code tool) that enables rapid development of custom web applications. With Django, a skilled developer can still build an app fast by leveraging pre-built components (authentication, database ORM, admin interface, etc.). We include it here because for more advanced needs, using a framework like Django is a way to achieve “low-code-like” speed while retaining total flexibility. Essentially, you let the framework handle a lot of the boilerplate code. The choice between a pure low-code platform and a custom build often comes down to the complexity of the project and long-term needs. Some projects might even blend the two – e.g. using a low-code tool for the front-end interface and a Django (or .NET, Node.js, etc.) backend for heavy lifting or specialized integrations.

Bottom line: there’s no one-size-fits-all. The good news is you have options. Platforms like Power Apps, Airtable, Notion, AppSheet are excellent for quickly solving common business challenges without coding. If you outgrow their capabilities, frameworks like Django (or Flask, Ruby on Rails, etc.) allow you to build exactly what you need, relatively quickly, with professional help. The goal is to choose a solution that matches your team’s skill level and your app requirements.

Case Study: Questas Group Modernizes Operations (Manufacturing)

Let’s look at a real case of how custom app development (using a rapid approach) transformed a business. Questas Group, a leader in manufacturing and engineering services in Australia, faced a common challenge – many of its critical workflows were manual and paper-based. Job tracking, inspections, approvals, reporting… all relied on hand-written forms and Excel sheets. This led to delays, data entry errors, and a lack of real-time visibility on the factory floor. They needed to digitize and streamline these processes, but a generic off-the-shelf software wouldn’t fit their specific operational needs.

Questas Group Transforming their Operations with Inlight IT

Questas partnered with our team at Inlight IT to build a custom digital platform to replace those clunky workflows. Instead of writing a system from scratch in pure code over many months, we delivered a solution rapidly by leveraging high-level frameworks and an agile approach. The result was “Digitalize” – an internal web application tailored exactly to Questas’ manufacturing processes.

  • Tech Approach: The platform was built on the Django Python web framework, with a modern front-end (Bootstrap/React). Django gave us a lot of pre-built functionality (auth, admin, etc.), accelerating development while ensuring robustness. This is an example of using a low-code philosophy in a coding framework – we maximized use of existing components to avoid reinventing the wheel. The entire system was custom-fitted to Questas’ job flow and quality procedures.
  • Features: Digitalize provided a centralized interface accessible on any browser, including tablets on the shop floor. Technicians and supervisors could log work, update job statuses, and complete inspection checklists on their devices in real-time – no more paper forms. We created custom digital forms for every paper form they previously had, from safety inspections to job completion sign-offs. The app also automated workflow steps: when a technician submitted a form, managers got notified immediately for approval, and the next department in the process was alerted instantly. Built-in workflow automation eliminated delays that came from walking paperwork around. Managers could now see a live dashboard of all jobs, who’s working on what, and any pending approvals or issues, giving them instant visibility into operations.
  • Outcome: The impact was huge. Questas saw a dramatic improvement in operational efficiency once the platform went live. They slashed the amount of manual data entry and paper handling, since everything was captured digitally at the source. Supervisors gained full visibility into job status and technician activities, improving traceability and speeding up issue resolution (no more “Where is this job up to?” – they could see it instantly). Quality control became faster and more consistent, backed by real-time data and audit trails. In short, what used to be a reactive, paper-driven process became a proactive, data-driven one.
  • Scalability and Integration: The platform wasn’t just a quick fix; it was built with growth in mind. It included a robust backend and REST APIs for future integration with other systems (like ERP software or IoT devices on machines). This means as Questas expands or adopts new tech, their custom platform can integrate and scale, acting as a backbone for digital transformation.
  • Customer Voice: Perhaps most telling is what the folks at Questas said. One manager described Digitalize as “more than just a system, it’s an operational upgrade. Inlight IT understood our processes and built a solution that truly fits how we work”. This highlights an important point: whether using low-code tools or custom frameworks, the best solutions are those aligned to your actual business workflow. In Questas’ case, the investment in a tailored app paid off with smoother operations and a foundation they can build on for years.

For a small or medium business, the Questas story shows that you don’t have to settle for inefficient processes just because you fear software development is too costly or slow. With approaches like low-code and rapid development frameworks, you can get a custom solution quickly that delivers real ROI. Sometimes that’s via a platform like Power Apps; other times, like for Questas, a custom app built with expert help is the way to go. The common theme is leveraging the right tools and expertise to digitize intelligently.

(Note: Technologies used for Questas’ solution included Django, PostgreSQL, AWS cloud hosting, and React for the UI, illustrating that modern app development can blend multiple technologies to get the best result.)

How to Get Started with Low-Code (and Bring Your Ideas to Life)

Ready to dip your toes into low-code development? The great thing is that getting started doesn’t require a huge commitment or technical overhaul. Here’s a simple roadmap for small businesses eager to leverage low-code, along with some tips from our team at Inlight IT:

  • Identify a High-Impact Use Case: Look around your business for the most painful manual process or a spreadsheet that’s doing overtime. It could be anything, managing leads in Excel, tracking customer orders on paper, scheduling staff via endless email threads. Pick one process that, if improved, would save you time or money (or both!). Starting with a clear, impactful use case ensures your first low-code project delivers visible value.

  • Choose the Right Platform: Based on your use case and what tools you already use, select a low-code platform to try. If you’re heavy on Microsoft 365, Power Apps is a natural choice (it’ll integrate with your Outlook/SharePoint data smoothly). If you use Google Workspace, maybe AppSheet. For a very database-like app, Airtable could work. Most of these platforms have free tiers or trials – sign up and explore their templates and examples. Tip: Many platforms offer pre-built templates (for example, Power Apps has templates for expense reporting, issue trackers, etc.). Use a template as a starting point if it matches your need.

  • Build a Prototype in Days: Don’t aim for perfection on your first go. Try assembling a prototype of your app in a week or less. Drag in some fields, make a form, connect it to some sample data. Low-code is all about iterating quickly. You can even involve the end users (the employees who will use it) early – show them the prototype, get feedback, and refine. The beauty is you can adjust the app on the fly with minimal effort.

  • Keep It Simple and Focused: Especially for your first low-code app, avoid the temptation to solve every problem at once. It’s better to have a small app that does one thing well (and is adopted by your team) than a monstrous app that tries to do everything and ends up unused. For example, create a basic ticket submission app for IT requests before tackling a full helpdesk system. Success with one focused app will build confidence and skills for the next.

  • Educate and Empower Your Team: Low-code is as much a people initiative as a tech one. Encourage interested team members to learn the platform. There are plenty of online tutorials for every major tool. Maybe hold a fun “app building hour” where someone shows how they built a simple app. When people see how quickly they can create something useful, it sparks ideas. Cultivating a couple of in-house citizen developers is a huge asset – they become your go-to low-code champions.

  • Mind Governance and Security: As you roll out apps, ensure you have some basic oversight. Low-code apps still handle data, so you want to set up proper permissions and data backups. If using Power Apps, for instance, your admin can set environment controls. Start small, but keep IT in the loop if you have an IT person, to align with security best practices. Most platforms have guides on how to implement governance without stifling innovation.

  • Consider Expert Help for Complex Projects: If you hit a wall, say you need an integration that’s not straightforward, or you want a more polished app than you can produce, don’t hesitate to reach out for help. Sometimes a few hours of a pro developer’s time can save you days of struggle or make your app much better. And if you discover a mission-critical need that goes beyond what low-code can do out-of-the-box, a professional team (like ours) can help build a hybrid solution (combining low-code with custom code) or even a fully custom app when justified. The key is to use experts strategically, to augment your low-code efforts where it makes sense.

Inlight IT’s Low-Code Launchpad: As a shameless plug (we did write this guide, after all!), we offer a service exactly for helping businesses get started with low-code quickly. Our Low-Code Launchpad is designed to take you from idea to working app in a matter of weeks, not months. We work with you to map out your process, choose the best platform (be it Microsoft Power Platform, Airtable, Notion, or a custom build), and we do the heavy lifting to build the core of the app fast. The goal is to deliver a scalable, secure solution that you own, with training for your team to maintain or tweak it. Whether you need to digitize paper forms, automate an approval workflow, or create a simple database app, our experts can likely build it quicker and more cost-effectively than a traditional dev cycle, all while tailoring it to how your business actually runs. If you’re unsure where to start, feel free to reach out to us, we love brainstorming solutions that blend practicality with innovation.

You can read more about this service here.

Final Thoughts

Low-code app development is leveling the playing field for small businesses. It lets you harness the power of software to streamline operations, wow your customers, and empower your employees – without needing a full-fledged development department. From a construction company improving site safety, to an entertainment business coordinating events, to a manufacturer like Questas reinventing its workflows, the stories show that low-code isn’t a tech fad, but a practical tool for transformation. And importantly, it’s accessible, if you have a challenge in your business, you can likely start solving it today with a low-code approach.

As you venture into low-code, keep the mindset of experimentation and continuous improvement. Your first app might be simple, but it’s a first step toward a more agile, digitized business. Iterate, listen to feedback, and soon that simple app could evolve into a critical system that saves you time and money. The sooner you start, the sooner you’ll uncover new opportunities to automate and innovate.

Embracing low-code development can boost your business’s efficiency and agility. Whether you leverage popular platforms like Microsoft Power Apps or opt for custom rapid development with frameworks like Django, the key is to get started and iterate. The low-code revolution is here, and it’s an ideal time for small businesses to climb aboard, with the right guide and partners, you can build powerful apps with surprising speed. Here’s to coding less and doing more!


Ready to supercharge your business?

We invite you to book a discovery call with our team or reach out to start planning your next app. With Inlight IT by your side, you’ll be able to accelerate your digital transformation and expansion confidently, keeping your stores connected, your data secure, and your costs under control every step of the way.

Submit a form below or feel free to read more on our Low-code Launchpad page.

Newsletter
No spam. Just the latest releases and tips, interesting articles, and exclusive interviews in your inbox every week.
Read about our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Latest Posts

Inlight IT Blog

Explore case studies, blogs, white papers, and tips on managed services, AI, and cloud innovation

Retail Tech Essentials for 2025: Build a Smarter, Faster, More Connected Store

Discover how forward-thinking retailers are transforming their stores in 2025 with smarter tech, stronger connectivity, and the kind of IT strategy that powers serious growth
Read post
Tech Explainer
8 min read

SD-WAN Explained: Benefits, Use Cases & Costs

Discover what SD-WAN is, how it works, and why it's transforming business networks across Australia
Read post
Tech Hotspot
8 min read

Why Microsoft HCI is the Smart Choice for Modern IT Infrastructure

From cost control to resilience, we analyse why more teams are making the switch to HCI
Read post