Company information

Inlight IT is an Australian technology company and managed service provider (MSP), established in 2018. From our offices in North Sydney and Newcastle, we work with businesses across Australia on everyday IT management, technology projects and procurement.

Company record

Company details

Legal entity
Inlight IT Pty Ltd
ABN
19 621 804 840
Established
2018
Endpoints supported
2,000+
Sites supported
150+
Technology projects delivered
100+
Clients

Who we work with

Many of our clients need everyday IT management and project delivery working together. We look after the technology they use today and deliver the changes needed as their business grows, opens sites or introduces new ways of working.

Our clients include manufacturers, industrial businesses, property developers, construction companies, architecture and engineering firms, legal and accounting practices, healthcare providers and not-for-profit organisations.

We work directly with business owners and management, alongside internal IT teams, and on individual projects and technology purchases.

More about Inlight IT

Approach

How we work

Our mission is to act quickly and fix problems at their cause, so our customers lose as little time to IT as possible.

We combine personal service, technical expertise and effective tools, including AI, to keep your technology running and improve it as your needs change. Because we also manage technology after it’s delivered, our advice accounts for how it will be used, maintained and paid for.

Our work spans users, applications, networks, infrastructure and security. We use that breadth to plan and deliver changes, coordinate suppliers and resolve problems at their cause.

Services

Our services

01

Managed IT and co-managed IT

Explore Managed ITExplore co-managed IT

We run your IT environment as a connected whole and keep improving it. Our work brings together Microsoft 365, identity, devices, infrastructure, networks, security and backup, including coordination with technology suppliers.

Alongside monitoring and maintenance, we address recurring problems, strengthen security and recovery, plan renewals and replacements, and prioritise improvements. We help you decide what needs attention, what can keep working and where investment will make a practical difference.

Our engineering capabilities carry those decisions into projects across networks, infrastructure, cloud, cybersecurity and automation. Within the Microsoft 365 environments we manage, we also deploy and administer Copilot, including the permissions and information controls around it.

Fully managed services bring responsibility for your environment into one relationship, for organisations from around 10 users upwards. Co-managed services add expertise, operational capacity and project delivery alongside your internal IT team.

Staff get fast, knowledgeable help, with requests and progress visible in their support portal.

02

Networks & SD-WAN

Explore Networks & SD-WAN

We design, connect and manage networks across offices, branches, warehouses, clinics and project sites, using Fortinet and Cisco platforms, including Meraki.

Each site gets connections from multiple carriers, chosen for its location, applications, resilience needs and budget. We can arrange 5G or Starlink connectivity to get a new site operating while its fixed service is installed.

Our work includes SD-WAN, firewalls, switching, Wi-Fi and secure access. We investigate application performance across the network and follow carrier faults through to restoration.

03

Cybersecurity

Explore Cybersecurity

We manage security across identities, Microsoft 365, devices and business information, with 24/7 SOC and MDR options.

Our engineers investigate security findings, fix the underlying weaknesses and improve controls. Services include Essential Eight gap reviews and uplift, backup, recovery planning and restore testing.

Documented work and recovery tests give management the evidence customers and insurers ask for. Cybersecurity services are available alongside your existing IT team or provider, as ongoing services or individual projects.

04

Infrastructure & Cloud

Explore Infrastructure & Cloud

We design, modernise and manage Microsoft Azure, Microsoft 365, local infrastructure and hybrid environments.

For server refreshes, VMware renewals and cloud decisions, we compare keeping, upgrading or replacing what you have against performance, recovery needs and ongoing cost. Serviceable equipment stays in the plan where it can still do its job.

Identity, connectivity, backup and recovery are planned together, and we can manage the environment after implementation.

05

AI & Automation

Explore AI & Automation

We start by understanding the process: how work moves between people and systems, where information is needed and which decisions require human judgement.

We implement Microsoft 365 Copilot, AI agents, workflow automation and business applications around that work. Examples include preparing quotations, processing approvals, finding information and reducing manual reporting.

Our capabilities include Copilot Studio, Microsoft Foundry, Power Platform and custom applications. Permissions, human oversight, operating costs and ongoing management form part of the design.

06

Technology Procurement

Explore Technology Procurement

We specify, source and deploy business devices, workstations, servers, network equipment and Microsoft licensing, whether it’s a single purchase, a renewal or a complete technology project.

Requirements, quantities, renewal dates and delivery are planned around how the technology will be used. Financing and leasing options are available alongside outright purchase.

Configuration, deployment and warranty coordination connect the purchase to getting it working. Clients have one contact for purchases, renewals, warranties and vendor questions.

Procurement is available as a standalone service, including for businesses that retain their existing IT team or provider.

View our technology partners

Locations

Where we work

Greater Sydney

Sydney office: Level 25, 100 Mount Street, North Sydney NSW 2060.

We work with businesses across Greater Sydney, including the CBD and inner city, North Sydney and the North Shore, Ryde and Macquarie Park, Parramatta and Western Sydney, the Hills District, the Inner West, the Eastern Suburbs, the Northern Beaches, Southern Sydney and South Western Sydney.

Managed IT in Sydney

Newcastle, the Hunter and Central Coast

Newcastle office: 2 Portside Crescent, Maryville NSW 2293.

We work with businesses across Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock, the wider Hunter region and the Central Coast, including industrial operations, engineering firms, professional services and healthcare providers.

Managed IT in Newcastle and the Hunter

Across Australia

We manage technology and deliver projects for organisations with offices, branches, warehouses and operational sites across Australia, connecting head office requirements with the needs of each location.

Evidence

Delivery experience

Examples of our work include:

View all case studiesRead customer reviews on our Google Business Profile

Company identity

Inlight IT Pty Ltd operates through inlightit.com.au.

Inlight IT is separate from Inlight Media Pty Ltd, trading as Inlight, and from Insight Enterprises Australia.

Next step

Talk to our team

For ongoing IT management, a technology project or a planned purchase, contact our team or call 1300 926 981.